Help
The quickest way to reach us is a WhatsApp message to the office.
Ace of Maids · P.O. Box 416575, Dubai, United Arab Emirates
Booking a clean
Regular cleaning is booked by the hour: AED 40 an hour, or AED 50 with supplies, VAT included, for a minimum of 3 hours.
Deep cleaning and move-in/move-out are priced per home. Ask for a price. For offices and commercial spaces, message us on WhatsApp.
We clean in Damac Hills 1, Damac Hills 2, Town Square, Mira, The Valley, Dubai Creek, Dubai Hills, JVC, Business Bay.
Changing or cancelling
Open the booking from My account to move it or cancel it. Cancelling is free up to 24 hours before the start; inside that, 50% of the booking is charged. For anything closer to the day, message the office.
How bookings work has the full policy.
Payments and refunds
Card payments are taken on Stripe’s secure payment page, so your card number never reaches the app or our office. A refund goes back to the card you paid with.
A card is only saved for a standing booking, so each visit can be charged the day before. You can remove it in My account.
Your account
Sign in with your mobile number and a one-time code. There is no password to remember.
Change your name or email, switch notifications on or off, and see your visits in My account.
To delete your account, choose “Delete account” at the bottom of My account. What deleting does.
On our team?
Office staff, cleaners and drivers sign in on the team sign-in page.